Help & support

For account access, reservations, venue onboarding, privacy requests, or account deletion, email support@ehjezz.app.

Include the email address or Jordanian mobile number attached to your account, but never send your password, one-time code, full card number, or Apple credentials.

Account deletion is also available inside the app at Profile → Delete account.

Staff and business owners can use Profile → Delete account → Request account deletion. Staff awaiting activation can also request deletion from account setup. We process these requests within 7 calendar days; the receipt shows the expected completion date, progress, and any action needed. Requesting deletion does not automatically cancel a subscription. See the privacy policy for retained business records.